Phone

Updated 1 month ago by Redline Support

Call us at (800) 308-6708 or Text 'REDLINE' to 29071 for Text Message Support.
  • Our phone support service is now active and awaiting your call.
    • Our Office Hours are between the hours of 9 am - 5 pm (CST), Monday through Friday with the exception of Federal Holidays.

  • As of October 2019, we now offer Mobile Support via Text Messaging.
    • Text 'REDLINE' to 29071 on your mobile phone or simply click here to get started.

  • With over 650,000 orders and counting + only a handful of readily-available agents, we kindly ask that you keep the call short and specific to order inquiries to ensure others have an equal opportunity to speak with us on the phone.
    • If we're not available to answer your phone call, don't stress!! We're either out of the office or simply busy speaking with other callers. Feel free to leave a voicemail or call-back at another convenient time.

  • Please refer to the other articles in our FAQ, as many questions and concerns are discussed in various articles on this page.
    • For all other general inquiries, requests, product questions, and/or any other inquiries un-related to Order Assistance, please contact us electronically via support@redlinesteel.com, Live Chat, Facebook Messenger, or Text Message.

For Media Requests and Outreach, please refer here.


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