Returns/Exchanges (Apparel/Accessories)
Updated 3 months ago
by
Redline Support
Please Note: Due to the health and safety of our staff, we ARE NOT currently accepting Returns on any Apparel Items once the package has been opened.
- If your clothing is damaged, wrong size, wrong color, wrong product:
- Simply send our Support Team a Photo(s) of the issue, and we'll make sure you're taken care of :)!
- Store Credit
- Apparel/Accessory Purchases are eligible for store credit in the form of an e-Gift Card.
- Once approved by our Support Team, you will receive an e-Gift Card sent to your email address. Unless specified. the store credit will match the subtotal amount of your purchase.
- For more information on applying your gift card towards a future purchase, please refer here.
- Apparel/Accessory Purchases are eligible for store credit in the form of an e-Gift Card.
- Exchanges
- Apparel/Accessory Purchases are eligible for exchanges within 30 days after receiving your item(s).
- If exchanging item(s), we ask that you return everything in it's original condition.
- Please DO NOT open nor previously-worn apparel prior to returning item(s).
- Please keep all original tags/packaging intact.
- If the item(s) is returned with material damage and/or is different from it's original condition, Redline Steel holds full discretion on approving/denying the exchange request.
- If exchanging item(s), we ask that you return everything in it's original condition.
- Apparel/Accessory Purchases can be exchanged for products listed in other Redline Brands (Steel, Canvas) unless the item is manufactured by a 3rd-party company, in which, a "Store Credit" in the form of a gift card to our site will be granted.
- Apparel/Accessory Purchases are eligible for exchanges within 30 days after receiving your item(s).
- Returns for Exchange/Store Credit
- Merchandise must be returned to sender within 10 days of receiving your product(s) and in it's original packaging/condition.
- Please DO NOT open nor previously-worn apparel prior to returning item(s).
- Please keep all original tags/packaging intact.
- If the customer requests a return after 10 days, the company holds the right to refuse the request.
- Please DO NOT open nor previously-worn apparel prior to returning item(s).
Refunds are not eligible for any Apparel or Accessory items. Please view available options above. - Merchandise must be returned to sender within 10 days of receiving your product(s) and in it's original packaging/condition.
