Apparel Returns/Exchanges
Updated 6 months ago
by
Redline Support
Refunds are not eligible for any Apparel or Accessory items. Please view available options below.
- Store Credit
- Apparel/Accessory Purchases are eligible for store credit in the form of an e-Gift Card.
- Once approved by our Support Team, you will receive an e-Gift Card sent to your email address. Unless specified. the store credit will match the subtotal amount of your purchase.
- For more information on applying your gift card towards a future purchase, please refer here.
- Apparel/Accessory Purchases are eligible for store credit in the form of an e-Gift Card.
- Exchanges
- Apparel/Accessory Purchases are eligible for exchanges within 30 days after receiving your item(s).
- If exchanging item(s), we ask that you return everything in it's original condition.
- Please do not wash returned products prior to returning.
- Please keep all original tags attached.
- If the item(s) is returned with material damage and/or is different from it's original condition, Redline Steel holds full discretion on approving/denying the exchange request.
- If exchanging item(s), we ask that you return everything in it's original condition.
- Apparel/Accessory Purchases can be exchanged for products listed in other Redline Brands (Steel, Candle, Canvas).
- Apparel/Accessory Purchases are eligible for exchanges within 30 days after receiving your item(s).
- Returns for Exchange/Store Credit
- Merchandise must be returned to sender within 30 days of receiving your product(s).
- If the customer requests a return after 30 days, the company holds the right to refuse the request.
- Redline Steel is only responsible for providing a return label and filing a remake for items that are damaged, incorrect, or missing at the time of delivery.
- If returning item(s) for either store credit or an exchange, the customer is solely responsible for any return costs (return label, package costs).
Please note: Any exchange will process once the original item has been returned to sender and reviewed by our team. - Merchandise must be returned to sender within 30 days of receiving your product(s).
