General Inquiries

7 articles

Why purchase from us?

We are a. Veteran Owned and Operated , small business manufacturing and operating in Huntsville, Alabama, after opening our doors in December of 2016. Since then, we have scaled from a 5,000 square f…

Updated 1 month ago by Redline Support

Payment Options

We offer several methods for ordering online. All Payment Options are listed above and are valid for all 3 of our companies: All Major Credit and Debit Cards. Paypal. Amazon Pay. AfterPay (Scheduled …

Updated 1 month ago by Redline Support

Are Payments Captured at Time of Purchase?

Yes, when placing an order with us, we reserve the right to capture payments at the time of purchase. Like most E-Commerce (Online) businesses operate, the customer agrees to authorize payment once t…

Updated 45 minutes ago by Redline Support

Company Policies

You can find all of our company policies by visiting the specified links below. Policies may differ between brands and are not subject to the same information. Redline Steel. Shipping & Return Policy…

Updated 1 month ago by Redline Support

Do you offer International Shipping?

Unfortunately, we do not currently offer International Shipping, however, this is an option that we will be looking into in the near-future. At this time, we only offer Domestic Shipping within the U…

Updated 1 month ago by Redline Support

Do you offer Phone Support and/or have a Phone Number I can call?

Due to our recent move into a new office building and manufacturing facility, we do not have phone lines set-up yet. However, we intend on providing phone service towards the end of the year (late 20…

Updated 1 month ago by Redline Support

How do I request a Donation and/or Sponsorship from your company?

We are a firm believer in supporting others & giving back through Community Outreach. With that said, we do receive several requests for fundraisers, donations, and other charitable givings, so we as…

Updated 1 month ago by Redline Support