Order Cancellations, Exchanges, and Modifications (Steel)

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Order Cancellations, Exchanges, and Modifications (Steel)

4 articles

Can I cancel my order? (Steel)

Stock Items - Cancellations ARE accepted if you contact the company within 24 hrs. of the purchase date. No Cancellation Fees will be applied. For all cancellation requests after 24 hours from the or…

Updated 8 months ago by Redline Support

I ordered a few days ago and am wondering if I can edit my order? (Steel)

All custom items are final once the order has been placed and cannot be edited in our system. This includes text, color, size, and type of custom piece. Once a custom order has been placed, it is ins…

Updated 2 years ago by Redline Support

I just received my order. Can I return this for a different product? (Steel)

You CAN exchange your item(s) after receiving it, if you return the product to us in the same condition AND send it back within 30 days of receiving it. After 30 full days following the delivery, we…

Updated 8 months ago by Redline Support

Will I have to pay for returning my item to you? (Steel)

If you received a damaged item and/or received the wrong order, you are not responsible for any Shipping/Handling Costs associated with a Return Label. If the company requests the damaged/wrong item(…

Updated 8 months ago by Redline Support

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