Why purchase from us?
Are Payments Captured at Time of Purchase?
Do you offer International Shipping?
Do you offer Phone Support and/or have a Phone Number I can call?
How do I request a Donation and/or Sponsorship from your company?
Need a Last Minute Gift?
Order Information (Steel)
Why are the current lead-times so lengthy from my order date? (Steel)
This is a gift. Is there anyway you can expedite my order? (Steel)
Will I receive Confirmation regarding my order from the company? (Steel)
How to Hang and Display your Items (Steel)
Discounts & Gift Cards (Steel)
Applying my Discount Code and/or Gift Card to my Order (Steel)
Gift Cards (Steel)
Order Cancellations, Exchanges, and Modifications (Steel)
Can I cancel my order? (Steel)
I ordered a few days ago and am wondering if I can edit my order? (Steel)
I just received my order. Can I return this for a different product? (Steel)
Will I have to pay for returning my item to you? (Steel)
Custom Designs & Requests (Steel)
What Products are considered "Custom"? (Steel)
I was wondering if you can design something that is not on your website? (Steel)
Can I order a custom design if I have the Design File already made? (Steel)
I prefer a different font for my item. Can I request to change this? (Steel)
Contact Us (Steel)
Social Media (Steel)
What makes your Canvas products so unique? (Canvas)
Will my Canvas fade or get discolored over time? (Canvas)
Canvas Preservation/Maintenance (Canvas)
Shipping & Returns (Canvas)
Order Time-Frame (Canvas)
Can I change my Address on my Canvas Order? (Canvas)
What is your Return/Cancellation Policy? (Canvas)
Discounts & Gift Cards (Canvas)
Where can I apply my Discount/Promo Code? (Canvas)
Gift Cards (Canvas)
Contact Us (Canvas)
Social Media (Canvas)
What makes your candles unique?
Shipping & Returns (Candle)
Order Time-Frame (Candle)
Can I change my Address on my Order? (Candle)
What is your Return/Cancellation Policy? (Candle)
Discounts & Gift Cards (Candle)
Where can I apply my Discount/Promo Code? (Candle)
Gift Cards (Candle)
Contact Us (Candle)
Social Media (Candle)